Feedback on your stay

Thank you for taking the time to participate in our quality survey. Your feedback is very important to us and helps us continuously improve our service and your stay in our serviced apartments.

Ihr Feedback

 

FPlease rate the following statements. Unless otherwise stated, please use the following scale:

1 = strongly disagree | 2 = disagree | 3 = neutral | 4 = agree | 5 = strongly agree

 

Booking Process

The booking process was clear and easy to understand.
The available apartments and services were clearly described.
The booking procedure was straightforward and efficient.

 

Communication & Availability of Administration

The administration team was easy to reach.
My inquiries were answered promptly.
Communication was friendly and professional.

 

Apartment & Facilities

The apartment was clean and well maintained upon arrival.
The apartment facilities met my expectations.
Furniture, appliances, and equipment were in excellent condition.

 

Cleaning Services & Maintenance

Regular cleaning services were carried out reliably.
The quality of cleaning was consistently high.
The common areas were well maintained.
Maintenance and repair work was carried out professionally.

 

Overall Impression & Recommendation

Overall, I am very satisfied with the apartment, service, maintenance, and cleaning.
How likely are you to recommend LivingMoments based on the apartment and service quality?

 

Open Questions

Thank you!

Thank you very much for taking part in our survey. Your feedback is highly valuable to us and supports our ongoing efforts to improve the quality of our apartments as well as our service, maintenance, and cleaning standards. We appreciate your support and your trust in LivingMoments.